Ever have a frustrating time, calling a bank or credit card company or an airline? This website tells you how to get past the automated phone service and get ahold of a human being...for hundreds of businesses.
http://www.gethuman.com/

Sue,

Thanks alot...that is so awesome !

Funny, most of them get a rating of "D" or "F" except the FBI, WHite House, and 1800flowers, who got a "B" for meeting the "getthehuman" standard of customer care

They got humans at the whitehouse? THIS whitehouse? Like NOW? You're shittin' me......right?

I'm not surprised that LL Bean gets an "A."

Thanks, Sue--that's going to be so helpful. It's what people working together is all about.

Thanks for the info! I had heard of the site but wasn't sure what the url was...

Yeah !!......and they got a "B" while our major lending/commercial institutions got "D"s...... were in it worse than we thought.

Just because you can reach a live person at the White House doesn't mean they know anything. When I lived in DC I called them one day to ask why the flag was flying at half staff - who had died? The White House operator didn't even know it was half staff, much less why.